Will Technology Replace Your Job?

Will Technology Replace Your Job?

The Boston Consulting Group predicts that by 2025 up to one-quarter of jobs will be replaced by smart software or robots.1 Jobs most at risk are those that require only a high school diploma.  These jobs typically don’t require much human analysis making it easier for machines to handle.  These jobs might be found in retail, banking, and transportation sectors.  The shift is already underway.’

“By 2025 up to one quarter of jobs will be replaced by smart software or robots.”Boston Consulting Group

Many stores have installed automated self check-out lines, kiosks, etc; below are some examples from various companies:

  • Target, Ralphs, and CVS = self check-out lines
  • Chiles = kiosks
  • Amazon = brick & mortar store w/ no checkout line or register
  • CaliBurger = burger-flipping robotic arm


Earlier this year Amazon Go made headlines where Amazon Go customers will be able to shop in a brick and mortar store that has no checkout line or cash register.  The payment process is automated via the customers’ smartphone.  This is enabled by the technologies used in self-driving cars such as computer vision, sensor fusion, and deep learning.

Fully autonomous self-driving cars will be ready for mainstream within the next decade.  We already see parking and lane assist and automatic braking systems in the higher end car models.

Then there is Flippy the burger-flipping robotic arm from Miso Robotics.  CaliBurger, a fast-casual restaurant, “hired” the first Flippy in its Pasadena, CA store.  If Flippy makes the grade during its internship CaliBurger is poised to “hire” Flippy in 50 of its stores across the country in the coming years.

But will technology replace jobs or simply shift some job tasks to technology leaving humans to perform more complicated tasks?  Some suggest the job task shift due to technology infiltrating business will be greater than jobs actually being replaced by technology.

Important shifts have already taken place in many job roles.  Doctors have been assisted for years by robotic arms during delicate surgeries.  ATMs have shifted the role of bank teller less from handling cash more toward client relationship activities.  Stock traders have software that can predict stock picks allowing traders to spend more time with client opportunities.  None of these technology-enhanced jobs have gone away.

Over the Years

When looking at history we’ve experienced an incredible amount of technology and automation.  In 1900 40% of jobs were in agriculture.  Today it’s only 2%, yet this has not resulted in a net reduced amount of employment.  We don’t dig ditches by hand anymore and tractors do the work of horses and people.

Just like in history we are experiencing an incredible amount of technology today that will most certainly affect jobs in some way.  The future is not scary if businesses (and employees) plan for this shift.

Business, assisted by human resource leaders, can plan for this shift by asking important questions such what jobs will be created by technology.  How do we incorporate technology to help employees be more productive? How will technology disrupt jobs in the company?  With planning, business can begin to revamp employee programs, training, and on-boarding to incorporate technological shifts.

Will technology replace your job?  Make your own assessment.  Retool as necessary to prepare for the shift to come.


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End Notes:

  1. Future of Work: Three Ways to Prepare for the Impact of Intelligent Technologies in Your Workplace; Meister, Jeanne, July 6, 2016, Forbes.com

Training Development: 5 Trends Dominating the Industry

Training Development

The training development industry is always exploring new ways to improve and enhance the experience by shaking up the traditional classroom structure. If there are forms of training that increase the number of information subjects absorb during sessions, they are quickly implemented.

What are the trends that are making a profound impact on the industry today? Here are five trends we’ve noticed gaining popularity.

1. Virtual Reality & Augmented Reality

When VR and AR hit the consumer market in 2014, the forecasted impact was massive and, in hindsight, quite unrealistic. The consumer market has since cooled on VR and AR as finding the right application for everyday consumers has proven challenging. Yet, the technology has recently discovered a productive niche as an outstanding tool for training.

VR and AR present subjects with an immersive and engaging training experience. Role-playing is a common, albeit useful, training tool. But subjects have started to grow tired of it as it’s been a training standard for several decades now. With VR and AR, subjects can obtain the hands-on simulated experience they need to apply new skills in a fun and captivating way.

2.  eLearning

People are busy. Between a hefty workload, countless meetings, and all of the distractions and commitments outside of work, it can be hard to carve out a block of time on a professional’s schedule to dedicate to training. That’s where the convenience of eLearning is so valuable.

Through online eLearning training, companies can provide their staff with top-notch training programs when it’s convenient for their uniquely busy schedules. They can log on during the workday, over lunch, or after their kid’s baseball game. Best yet, because of the popularity of eLearning there is a ton of highly experienced, cutting-edge developers offering custom eLearning development to companies.

 3. Social Learning

Social learning is a form of training that utilizes a shared learning experience to instruct larger groups of people. Social learning implements a chat or forum capabilities that allow participants in the course to interact with their fellow participants as well as their instructor.

Social learning is a great development tool for some people, as there are individuals who prefer a group setting for learning, and those that ideally prefer to learn alone.

 4. Game-Based Learning

Who doesn’t love playing video games? Game-based learning takes after video games by designing an online training experience that rewards participants with badges, points, and leaderboards. The result is a competitive and enjoyable learning experience that competitive-minded professionals love.

Many companies, as an extra incentive,  reward their employees for performing well in training. Gift cards, free lunches, company swag—there’s a whole host of ways companies can provide real-life rewards in exchange for virtual badges and points employees collect in their corporate learning.

5. Microlearning

As we touched on in the second trend, employees are busy individuals who may struggle to allocate large blocks of time for training. Some companies are utilizing microlearning to better mesh with their employee’s schedules.

Microlearning is a learning style that is designed to deliver training in bite-sized focused learning content. This style supports employees accessing information when they need it without having to wait for a class to be offered.

ISC Technology

Through virtual reality, eLearning, social learning, game-based learning, and microlearning, companies are finding new and improved training trends that their employees love.

If you need help with your corporate learning programs, contact ISC Technology today to learn how we can provide your company with the talent, education, or consulting you need for your training development program.